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Shipping & Returns

Shipping

We use Pos Laju to deliver our products. Postal tracking number will be provided once item is dispatched for shipment tracking.

Deliveries will be made on business days, Monday through Friday, except Malaysian Public Holidays.

Shipping Rates within Malaysia
Peninsular Malaysia
RM6

Sabah/Sarawak
RM10 

Free Shipping Policy (within Malaysia only)
Free shipping for every purchase in a single receipt amounting to RM100 & above.

International Shipping
International shipping may be subject to customs and duty fees levied by your local government and will be the customers' responsibility. Please email to cs@elxis.com.my for further information on delivery charges.

Returns

All orders are thoroughly checked for defects before they are shipped to you. You can return damaged or wrong items only within 14 days of receipt for a refund or replacement.

Refund will be made in the form of store credit to your Elxis account. Store credit can be used to make future purchases through our website.

All goods will be inspected on return.

Our Address:
No. 95, Jalan SG9/2
Taman Sri Gombak
Batu Caves
68100 Selangor
Malaysia

Material and quality issues are a subjective matter as the colours of each monitor vary. We do not guarantee that the item seen in the photographs will be exactly the same as what you would be receiving.Slight color difference is to be expected because of varying monitor settings and lighting conditions when the item was photographed.

If you have any concerns, please email to cs@elxis.com.my before ordering the item.